Orders being Shipped to the USA.
Most small items weighing less than 1 pound will be shipped
USPS Priority Mail for the quickest and least expensive delivery to most parts
of the country. Only a 1-3 day delivery in most instances. We use a delivery
confirmation on all orders. We guarantee that the items you order are delivered
to your door step. You should expect to receive your order from 4-7 business
days after the order is places. Most times its soon than the later. USPS
priority prices "start" at $4.60 and go up depending on weight of the total
package. We add a $3.95 handling charge to each order.
Larger or heavier items will be shipped United Parcel Service (UPS) or USPS. We
guarantee that the items you order are delivered to your door step.
If you need your item/items by next day air please
email us for details.
All in stock items will ship the same or next business day the order is
processed
UPS Map for Ground Shipping to all states except Alaska,
Hawaii & Puerto Rico.
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Online Credit Card Purchases.
We use PayPal as our Shopping Cart. This helps
both you the customer and OffshoreElectrics.com. How it helps you is
that PayPal is the one of the largest and most secure money transfer
companies on the Web. It also helps by helping us keep the costs of a
operating our website down, which in turn allows us to sell our items at
lower prices.
Credit Card by fax or Check or Money
Orders by
Fax.
Its not a problem if you don't have a credit card
or just don't believe in using your credit card online.
First add the items you would like into your online shopping cart. Then
click the checkout button. At the end of entering your personal and
shipping information, there will be a payment method option. You can
pick money order. Once you do this you will not be asked for credit card
info. The order will come into us. At this time you can mail a check or
money order. Or if you would like you can fax a printout of the order
with your credit card info to 617-884-1483 and we will charge the card
in the store and send you the parts.
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International Shipping
For shipping to most destinations in the world,
including
Canada, Alaska, Hawaii, And Puerto Rico.
For most small items weighing less than 4 pounds (for example
propellers & motors) we will ship them using "USPS Global Priority" mail
for the quickest and least expensive delivery to most parts of the World. This
allows us to ship small items to most parts of the world for the same price as
shipping to the USA. There is no insurance or tracking with USPS Global Priority
shipping. This type of shipping starts at $14.95
To estimate the price of shipping larger
items follow these instructions.
Go to www.USPS.com The
site will list options for international shipping.
- select Package
- select Country & weight, use at least 2 pounds for small parts and 13
pounds for Cars and boats.
- select shipping option of your choice.
- select Insurance
- click Continue
- enter whole dollar amount of your order & click continue.
- This is an estimate of your shipping charges.
You will receive your order with an invoice for the full
value of the parts inside the package. Local taxes and customs duties usually
apply and are added once your shipment reaches its destination. Please see your
local authorities for more information. Please do not request that we falsify
your invoices.
Any shipping costs on defective or warranted items must be returned with all
shipping costs prepaid at your cost. This includes the shipping costs of the
items being returned to us and the items being shipping back to you as
replacement.
We charge a small handling fee for shipping domestically and
international.
All international payments can be made by credit card using
www.Paypal.com or Electronic Wire Transfer.
* We have had to make a hard choice and exclude some destinations of the world.
We may change this on a case by case basis. Email us for info.
Policies and Procedures
Returns
Offshore Electrics has set the following guide lines for
Returns.
All ready to run (RTR) cars and boats can be returned for a
refund if unused and in resalable condition with all instructions within 30days
from purchase. Customer must pay for return shipping and 25% restocking fee. The
merchandise must be in new and unused condition and in its original packaging.
Mounting and running fuel through a model engine, installing radio parts in a
model, cutting up balsa sheets in kits, installing software or discarding the
packing material are some examples of what constitutes used merchandise. We do
not accept returns via COD or billed to OffshoreElectrics in any way. No refunds
after 30 days.
All outside shipping boxes should be inspected prior to
signing UPS/USPS delivery sheet for damage. Any damaged items from shipping,
must be brought to the attention of the shipping company and claim should be
made.
Most Rc boat problems come from water damage while running
your boat. See Tips for Help
keeping water out.
Any other problems with items can be straightened out through
the forum or email.
All sales are final once the item is used in any way. All
warrantees are covered by the manufacturers. Please contact us as a go between
if there is a problem with the manufacturer.
Any custom made items and parts are not returnable at all.
Canceled orders are charged a 25% restocking fee.
Any shipping costs on defective or warranted items must be
returned with all shipping costs prepaid at your cost. This includes the
shipping costs of the items being returned to us and the items being shipping
back to you as replacement.
Please contact us here
to obtain an return authorization number before shipping the item to us.
Any
OUR PERSONAL CHECK POLICY
While we attempt to bank-approve personal checks for
immediate shipment, this may not always be possible and we may hold your order
for 10-12 business days. To ensure that your order is shipped as quickly as
possible, please send a money order, certified check or use your credit card.
Business checks are treated as regular personal checks. Customers whose checks
are returned to us because of non-sufficient funds will be charged $25.00 for
handling in addition to the amount of the check. If it becomes necessary for us
to use an attorney or collection agency, you will be responsible for all
collection fees.
Terms & Conditions
OFFSHOREELECTRICS TERMS OF SERVICE
Your access to and use of
the OffshoreElectrics web site is subject to these Terms of Service, which we
may update from time to time. It is your job to periodically review these terms
for applicable changes. Your use of this site after we post any changes to these
terms constitutes your agreement to those changes. If you have any questions
about these terms, you can let us know by contacting us here.
WEB SITE CONTENT
All content on the OffshoreElectrics web site, including art work,
graphics, images, screen shots, text, music, digitally downloadable files,
trademarks, logos, product and character names, slogans, and the compilation of
the foregoing (“Content”) is the property of OffshoreElectrics and its licensors
and is protected in the U.S. and internationally under trademark, copyright, and
other intellectual property laws. Third party content, including trademarks,
trade names, characters, and trademarks and copyrights is the property of the
third parties that market or license that content, and is used by
OffshoreElectrics subject to license, or subject to the fair use provisions of
U.S. trademark law. Users of the OffshoreElectrics web site are expressly
forbidden to misuse any OffshoreElectrics content or any third party content
that appears on the web site.
You agree not to display or use any Content for any
commercial purpose, in any publications, in public performances, in connection
with products or services that are not those of OffshoreElectrics, in any manner
that is likely to cause confusion among consumers, that disparages or discredits
OffshoreElectrics and/or its licensors, that dilutes the strength of
OffshoreElectrics or its licensors' property, or that otherwise infringes
OffshoreElectrics or its licensors' intellectual property rights.
REPRESENTATIONS, WARRANTIES, AND
ACKNOWLEDGEMENT
OffshoreElectrics makes no representations about the
reliability of the features of the OffshoreElectrics web site, and disclaims all
liability in the event of any service failure. You acknowledge that any reliance
on such material and/or systems will be at your own risk. OffshoreElectrics
makes no representations regarding the amount of time that content on its site
will be preserved.
OUR WEB SITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS.
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT OT
OUR WEB SITE OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES,
INCLUDING NEGLIGENCE, SHALL OFFSHOREELECTRICS BE LIABLE FOR ANY INCIDENTAL,
SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO
USE OUR WEB SITE, NOR SHALL OFFSHOREELECTRICS BE RESPONSIBLE FOR ANY DAMAGES
WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF
FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF
PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND OFFSHOREELECTRICS REASONABLE
CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE,
THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OUR WEB SITE, RECORDS, PROGRAMS,
OR SERVICES. IN NO EVENT SHALL OFFSHOREELECTRICS’ TOTAL LIABILITY FOR ALL
DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED FIVE DOLLARS ($5.00). SOME STATES
DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES; AS A RESULT, THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
You agree to indemnify and hold OffshoreElectrics, its
parents, subsidiaries, officers, employees, and web site contractors harmless
from any claims and expenses, including reasonable attorney’s fees, related to
your violation of these Terms of Service or Policies and Procedures, including
any abusive or unlawful behavior on the part of you or your dependents, or the
infringement of any intellectual property or privacy right of any person.
Both you and OffshoreElectrics acknowledge and agree that no
partnership is formed and neither of you nor OffshoreElectrics has the power or
the authority to obligate or bind the other.
These Terms of Service will be governed by and construed in
accordance with the internal laws of the State of Massachusetts.
LIMITS OF RESPONSIBILITY
OffshoreElectrics.com accepts no responsibility for crash damage and/or loss of
kits, engines, accessories, etc. incurred during operation of a radio-controlled
model. In most cases it is very difficult or impossible to determine whether
crash damage was actually due to radio equipment failure or to operator error.
Also, we cannot be held responsible for any purchased components that are
incorporated into radio systems or problems caused by incompatibility between
radio components or parts.
OffshoreElectrics contains hyperlinks to other web sites
operated by parties other than us. We do not control their web sites and are not
responsible for their contents. Surf with caution. Report problems to us.
PRIVACY STATEMENT
OffshoreElectrics does not sell or share any of its customers personal
information with any other company or marketing agency.. We can't be held liable
if a hacker or thief steals any info. We have chosen Paypal as a Secure Shopping
Cart.
We may choose to market our products, sale items, newsletters
and upcoming releases to prior customers and visitors to our site. If you
decide in the future to not participate in this, we will also provide a link to
remove yourself from this list.
PRICE AND/OR DESCRIPTION CHANGES
All prices, pictures and descriptions on this site and all other
OffshoreElectrics publications are subject to change. OffshoreElectrics
maintains no responsibility for inadvertent errors. In the event of
typographical errors on our site or in our publications, OffshoreElectrics
reserves the right to cancel or refuse orders at its sole discretion. Please
contact us within 30 days regarding price or promotion discrepancies.
COPY RIGHTS
The contents, media and design are the property of OffshoreElectrics. Any
dissemination, forwarding, printing, or copying in any form of media is strictly
prohibited without consent of OffshoreElectrics
© 2002, 2003, 2004, 2005, 2006, 2007 All rights reserved
July 19 2004 restocking fee changed from 15% to 25% on
returns or canceled orders.
